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Automate invoicing and collections
Accept payments your way
Reduce or offset costs
Real-time revenue visibility
Frequently Asked Questions
What can be branded/customized?
Process Level 3 allows for many brand or feature customizations. Logo, color theme, message details, Payment types (CC, ACH), payment confirmations/notifications, payment terms, tipping, partial payments, hosted payment page field additions, text message contents, and much more can all be set in Hyfin.
Can users have different roles/limits?
Roles are completely customizable.
With proper permissions, Process Level 3 gives the ability to create any number of roles as needed so their employees can create invoices and/or, apply refunds, produce reports, receive payment confirmation or failure notifications, and much more.
Does the merchant have access to the customer's credit card information?
No.
Process Level 3 does not store or display credit card data. Hyfin receives an encrypted token that is used to facilitate payments.
Is there a limit or fee per Process Level 3 Users?
No. Process Level 3 does not limit the number of users per merchant account.
Authorized users can add new users and assign permissions according to job function.
Can customers submit a tip?
Yes, if applicable, tipping can be enabled.
Like the partial payment option, once enabled in Process Level 3, the option to provide a tip would be available to any and all customers
Can Process Level 3 automatically charge a credit card on file?
Yes, Process Level 3 supports a "payment-on-file" like functionality which requests customers provide a CC or ACH payment method that can be used for future invoices or to initiate a subscription. This is completely secure and better than "card-on-file" in that the Credit Card or ACH information is never shared with the merchant and the tokenized payment method can be charged
